Last update 20/Jan/2023
Mokko Credits are available for virtual sale at Mokko.es
Mokko Credits allow you to buy any item on sale at Mokko.es.
Mokko Credits cannot be used on previously placed orders.
Mokko Credits can be paid through any of the payment methods accepted at Mokko.es. In no case can Mokko Credits be paid for using more Mokko Credits.
Mokko Credits can be redeemed for money. If you no longer want or intend to spend your remaining Mokko Credits, we can refund the amount, except for the extra credit percentage part.
The amount paid for Mokko Credits will be returned in the same way it was paid.
Mokko Credits can be used as many times as desired until all Mokko Credits in your account are used up.
The Mokko Credits available on your account at any time is the difference between the Mokko Credits available at the time immediately prior to making a purchase and the corresponding amount used to pay for such purchase. If the purchase exceeds the available balance in Mokko Credits in your account, the difference may be paid through any form of payment accepted at Mokko.es stores, as the case may be.
The available Mokko Credits will appear each time a purchase is made at Mokko.es on the shopping cart and/or Checkout page.
You can check the available Mokko Credits by accessing your personal area.
Products purchased with Mokko Credits at Mokko.es are subject to the same term of sales and return policy as the rest of the products purchased at said store.
If applicable, the refund of the amount of the products purchased with the Mokko Credits that are returned will be made by an increase in Mokko Credits available in your account of the proportional part spent at the time of purchase.
The forms of reimbursement established in this section are an essential condition, for which reason they are considered expressly accepted with the acquisition and/or use of Mokko Credits.
The responsibility for the use of Mokko Credits corresponds exclusively to their holder.
In case of acquisition of Mokko Credits, Mokko will not be responsible for non-receipt or delay in receipt of Mokko Credits
by its recipient for reasons beyond the control of Mokko.es, including, among others,
(i) deficiencies or collapse of telecommunications lines or systems,
(ii) the delay in the transmission of information or data or loss of information or data that may be caused by any of the circumstances mentioned in (i),
(iii) the inaccuracy of the data of the recipient of the Mokkko Credits provided by the buyer,
(iv) the impossibility of delivering the Mokko Credits to the email account provided or
(v) the consideration of the email sent by Mokko.es as spam or junk mail.
Mokko Credits originally obtained illegally will be null and void, may not be used for the purchase of goods, and their amount will not be refunded.
The acquisition and/or use of Mokko Credits implies full acceptance of these general conditions.