Yes. You can change the default color that displays on the dice.

You can choose between 20 colors from our palette that will be displayed in the menu that displays on the side you want to customize.

In this link you can see the instructions of our customizer.

Each side admits a unique color, since all our dice are engraved.

You can choose between more than 20 colors from our palette that will be displayed in the menu that appears on the side you want to customize.

In this link you can see the instructions of our customizer.

You must have the individual design and file for each sidethat you want to customize.

The ideal format that we recommend is PNG in RGB, with a black color and a transparent background. Our customizer also supports JPG files in RGB.

Files with a maximum size of 2MB and a minimum of 128Kb and a maximum resolution of 1000x1000 pixels.

Remember that not all files are valid for engraving. They cannot be with very fine lines or very small texts. The engraving size is 10-11mm in total. The minimum thickness size will be about 0.5mm.

We recommend simple and clean icon designs with a transparent background.

In this link you can see the instructions of our customizer.

To get your best price as quickly and easily as possible through our website. You will be able to see the final price while you design your dice.

You just have to go to the page of the given model that you like the most, upload your JPG or PNG file on the face you want to customize, choose the color of the details from the color palette, select the quantity and production term.

Shipping costs depend on the number of dice you add to your purchase.

Yes. If you have a tournament or event, you are a store, club or association, you can have special discounts. You just have to prove it.

Mokko Event Partner Club is an exclusive Mokko service designed for clubs, associations, crowdfunding campaigns, partners and events. Join those who save time and money by discovering and taking advantage of exclusive services, flexible solutions and products at competitive prices by filling out the following link.

Once you register, a colleague of ours will verify that all your details are correct and will validate your account.

To see your discounts and others, you just have to access our online store from your account.

The delivery time is determined by:
Receipt of payment + courtesy day + production time + shipping duration

1.- Receipt of payment: Normally it is done at the moment. If it is by transfer it may take between 1/3 days.
2.- Courtesy day: 24 hours. Time frame that we provide you in case you need to change your design or order details.
3.- Production time: 10, 25, 30 or 45 days. Approximate time in which we carry out your production depending on your selection or needs.
4.- Shipping duration: Depending on your area or country.

You will be able to make changes to your order within the first 24 hours.

After this period of time, any change in your order may generate additional costs (+ 10%).

If your order is in production it will not be possible to make any changes.

Once you have placed an order it is not possible to add more dice to it. In this case, first of all, you should contact us through this link.

You must place a new order within 72 hours for shipping costs to be free. This way we can make a single shipment with all your orders and you will avoid costs.

The final production term of all orders will be adapted to the last order or the one that contains the production term with more days.

If you place another order before contacting us, shipping costs will be incurred.

No. Your order must contain data with stock at the time of placing it.

Stock replacement dates are approximate and merely informative. In addition, the tones, effects and colors may vary without prior notice with respect to the model without stock shown on the web.

Shipping costs depend on the country where your data goes. The system will automatically calculate the amount based on the number of dice you add to your order.

You will be able to see the shipping costs on the shopping cart page once you add your dice to the shopping cart.

You will have the possibility to select the shipping method that best suits your needs.

SPAIN SHIPPING
You can change the shipping address of your order while it has not been shipped.

Once your order has been shipped it is not possible to change the shipping address.

To change the shipping address once your order has been shipped you must wait a margin of 24 hours from when we notify you that your order has already been shipped. Then you can contact the delegation of your area to specify the new delivery.

INTERNATIONAL SHIPPING
You can change the shipping address of your order while it has not been shipped.

Once your order has been shipped it is not possible to change the shipping address.

If you have provided an incorrect delivery address or want to change the delivery address to a new one, you must wait for the agency to make the delivery attempt and not be received.

In this case, the order will be returned to our facilities within 25/35 days. Once we have received it, we will contact you to make a new shipment which will generate return costs and new shipment.

We ship to all countries in the world. We do not ship to the Canary Islands, Ceuta and Melilla.

Orders are sent by parcel agency. We will provide you with your tracking number so that you know where your order is at all times.

We do not ship by Correos post.